Rental terms

The following general terms apply to all rentals made through KARAVAN KİRALAMA. Each vehicle’s own terms (minimum rental period, deposit, mileage limit, handover time, driver requirements) are also shown on the vehicle page.

Request and confirmation

• You send a request with the WhatsApp button on the vehicle page. The listing number, dates and number of people are filled into your message automatically.
• The total you see on the site is an estimate. The final price and whether the vehicle is available on those dates are confirmed to you on WhatsApp.
• The rental becomes final once both sides have confirmed the terms in writing.

Documents

• The driver must show a valid ID and a driving licence of the class the vehicle requires.
• Some vehicles are rented with a driver; in that case no licence is required.

Payment and deposit

• No payment is taken on the site. The payment and deposit method is confirmed in writing together with the rental confirmation.
• The deposit is refunded when the vehicle is returned complete and in the condition in which it was received.

Handover and return

• The vehicle is handed over clean and ready to use at the agreed place and time. Its condition is checked together at handover.
• The vehicle is returned to the same place, with the same fuel level and at the agreed time.
• Late return, excess mileage, damage and missing items are charged separately according to the vehicle’s terms.

Cancellation

Cancellation and change terms are confirmed in writing with the rental confirmation. If you need to change your dates, write to us as early as possible; it improves the chance of finding a suitable vehicle.